Privacy Policy
Last updated: April 23, 2026
HAMSWOOD INSURANCE AGENCIES PTE LTD respects your privacy and is committed to handling personal information in a careful, fair, and transparent manner. This Privacy Policy explains what information may be collected through this website, how it may be used, and the choices available to individuals who contact us or interact with our online services.
Scope of This Policy
This policy applies to information collected through the HAMSWOOD INSURANCE AGENCIES PTE LTD website, including contact forms, direct email enquiries initiated from the website, and limited technical information generated during normal website use. It does not automatically apply to third-party websites, platforms, or services that may be linked from this website or used independently by visitors.
Information We Collect
Depending on how you use the website, we may collect your name, business email address, telephone number, company name, country or region, and the contents of any message or request you choose to send. We may also collect general device, browser, and usage information such as IP address, session data, referral source, pages viewed, approximate location derived from technical signals, and interaction timestamps.
In some cases, the information you provide may include business details relevant to an enquiry, such as payment processing needs, merchant onboarding context, settlement preferences, treasury workflows, gaming operations background, or administrative questions. You should avoid submitting sensitive personal information unless it is strictly necessary and explicitly requested.
How We Use Information
Information collected through the website may be used to respond to enquiries, provide requested information about our services, assess whether a request falls within our operational scope, communicate with prospective or existing business contacts, improve the functionality and content of the website, detect misuse or unauthorised activity, and maintain internal records relevant to compliance, administration, and service quality.
Where permitted, we may also use information to understand broad patterns of visitor engagement, evaluate the effectiveness of website content, and maintain continuity in communications with users who contact us more than once. We do not use website submissions to make fully automated decisions that produce legal or similarly significant effects.
Lawful and Fair Handling
HAMSWOOD INSURANCE AGENCIES PTE LTD seeks to process information only where there is a legitimate business reason to do so, where the processing is necessary to respond to a request or pre-contractual enquiry, where the individual has provided consent where required, or where processing is otherwise permitted under applicable law. Information is handled in a manner that is proportionate to the purpose for which it was collected.
Disclosure of Information
We do not sell personal information. Information may be shared, where reasonably necessary, with internal personnel, professional advisers, auditors, technology providers, hosting partners, analytics providers, communications providers, and other service providers that support website administration, cybersecurity, compliance, records management, or the handling of legitimate enquiries.
Information may also be disclosed where required by law, regulation, court order, lawful request from a public authority, or where disclosure is reasonably necessary to establish, exercise, or defend legal rights, investigate suspicious activity, or protect the website, our business operations, or other users.
International Data Handling
Because website infrastructure and service providers may operate across multiple jurisdictions, information may be stored, processed, or accessed outside the country in which the user is located. Where such transfers occur, we seek to use reasonable safeguards and service arrangements designed to support an appropriate level of protection for the information involved.
Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to an enquiry, maintaining related business records, enforcing terms, supporting compliance obligations, resolving disputes, or maintaining security records. Retention periods may vary depending on the nature of the communication, legal requirements, and operational needs.
Website Security
HAMSWOOD INSURANCE AGENCIES PTE LTD uses reasonable technical and organisational measures designed to protect information against accidental loss, unauthorised access, misuse, disclosure, alteration, or destruction. These measures may include restricted access controls, system monitoring, hosting protections, and administrative practices intended to support responsible information handling.
Even so, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Users should therefore exercise caution when submitting information online and contact us directly if they prefer to share limited information first.
Your Rights and Choices
Subject to applicable law, you may have the right to request access to personal information, request correction of inaccurate data, request deletion of information in certain circumstances, object to or restrict certain processing activities, withdraw consent where processing is based on consent, or request additional information about how your data is handled.
To help us respond responsibly, we may need to verify the identity of the person making the request and clarify the scope of the request before taking action. Certain requests may be limited where retention is required for compliance, legal defence, security, or legitimate record-keeping purposes.
Third-Party Services and Links
This website may rely on third-party services for hosting, fonts, analytics, content delivery, or technical performance. It may also contain links to third-party websites for convenience or reference. HAMSWOOD INSURANCE AGENCIES PTE LTD is not responsible for the independent privacy practices, content, or security arrangements of third-party websites or services that operate under their own policies and terms.
Policy Updates
We may revise this Privacy Policy from time to time to reflect operational changes, legal developments, updated services, or improvements to website governance. When changes are made, the revised version will be posted on this page together with an updated effective date. Continued use of the website after publication of changes may indicate acceptance of the updated policy.
Contact
If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us using the details below.
Email: [email protected]
Address: 261 WATERLOO STREET, #03-20, WATERLOO CENTRE, SINGAPORE 180261
Phone: +65 9248 9295